Returns & Exchanges

At Acure, we want you to love your skin and hair care results, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a formula isn't the right fit for your routine, we are happy to facilitate a return or exchange for the full purchase price.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

• 3.
  Package Your Items

  Securely pack the products in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects the items, your refund will be processed back to your original payment method within 7-10 business days.