Frequently Asked Questions
Everything you need to know about your Acure beauty experience.
Are your products 100% vegan and cruelty-free?
Yes, all Acure products are 100% vegan and certified cruelty-free. We never test on animals and ensure our ingredients are ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days for a full refund or exchange.
Are your products safe for sensitive skin?
Our formulas are designed with high-quality, plant-based ingredients. However, we recommend performing a patch test on a small area of skin before full application, especially if you have known sensitivities.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you use synthetic fragrances or parabens?
No, we strictly avoid parabens, sulfates, mineral oil, petrolatum, and formaldehyde. All of our scents are derived from natural essential oils and plant extracts.